Shipping policy
Shipping Policy
Last Updated: July 2026
Processing Time
Orders are typically processed within 1–3 business days.
Delivery Time
Estimated delivery time is 10–14 business days after dispatch.
Delivery estimates are not guarantees and may vary due to:
- Courier delays
- Public holidays
- Customs inspections
- Severe weather
- Industrial action or other unforeseen circumstances
Tracking
Once your order has shipped, you will receive tracking information via email where available.
Incorrect Addresses
Customers are responsible for providing accurate shipping information. Additional shipping fees may apply if a package must be reshipped due to incorrect address details.
Lost or Damaged Packages
If your package arrives damaged or appears lost, please contact us promptly so we can investigate with the courier.