Shipping policy

Shipping Policy

Last Updated: July 2026

Processing Time

Orders are typically processed within 1–3 business days.

Delivery Time

Estimated delivery time is 10–14 business days after dispatch.

Delivery estimates are not guarantees and may vary due to:

  • Courier delays
  • Public holidays
  • Customs inspections
  • Severe weather
  • Industrial action or other unforeseen circumstances

Tracking

Once your order has shipped, you will receive tracking information via email where available.

Incorrect Addresses

Customers are responsible for providing accurate shipping information. Additional shipping fees may apply if a package must be reshipped due to incorrect address details.

Lost or Damaged Packages

If your package arrives damaged or appears lost, please contact us promptly so we can investigate with the courier.