Privacy policy

Privacy Policy

Last Updated: July 2026

PureWarm respects your privacy and complies with South Africa's Protection of Personal Information Act (POPIA).

Information We Collect

We may collect:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information
  • Order history

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Improve our products and services
  • Send order updates
  • Send marketing communications (only where permitted)

Information Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse.

Third Parties

We may share information with trusted service providers such as payment processors and shipping companies solely for business purposes.

Your Rights

You may request access, correction, or deletion of your personal information by contacting us.